Important information about the CenturyLink new bill format.
It is our commitment to keep you informed of any and all developments regarding our billing system conversion and your newly formatted bill.
Please download the appropriate PDF below for more information to find out how your billing is changing.
- CB105 Technical Document
- EDI 811 Technical Document
- Summary of changes of legacy EMBARQ EDI 811 to CenturyLink EDI 811
New Post Conversion Summary Bill
To insure receipt of your monthly bill after this conversion, you will receive a paper Summary Bill for the first two bill cycles of CenturyLink's new bill format. Two bill summary types are available. The summary version you receive will depend on if you receive departmentalization on your bill today.
Don't have Adobe Reader?
Delivery method for CB105 Bill
The CB105 bill will be delivered through "My Account" at CenturyLink.com. To view a tutorial, you can:
1. Select Billing Help under the support tool box
2. Select the Business radio button
3. Enter your zip code
4. Select Billing Help in left navigation
Visit centurylink.com and click My Account to register.
Delivery methods for EDI 811
Speak with your CenturyLink Business Representative to choose the method that's right for you.
1. SSH File Transfer Protocol (sometimes called Secure File Transfer Protocol or SFTP) is a network protocol that provides file access, file transfer, and file management functionality over any reliable data stream.
2. Connect:Direct is the point-to-point file transfer software optimized for high-volume, secure, assured delivery of files within and among enterprises. Connect:Direct can deliver your files with:
- Predictability - Assures delivery via automated scheduling, checkpoint restart, and automatic recovery/retry
- Security - Ensures that your customer information stays private, and that your file transfers are auditable for regulatory compliance via a proprietary protocol, authorization, and encryption (FIPS 140-2, and Common Criteria certified)
- Performance - Handles your most demanding loads, from high volumes of small files to multi-gigabyte files